Resolved after 4 hours 42 minutes, affecting US, on September 17, 2025.
Our system's metrics are showing stable and processing times should have improved. We will continue to monitor the system.
Affected components
US
Update timeline
- investigating Sep 17, 2025, 05:08 PM UTC
We have observed performance degradation in FlexiCapture Cloud US. Analysis is currently in progress.
- investigating Sep 17, 2025, 05:57 PM UTC
Our systems remain operational, though some customers may experience slow processing times. We are actively investigating and will provide updates as we work to improve performance.
- monitoring Sep 17, 2025, 08:47 PM UTC
Our system's metrics are showing stable and processing times should have improved. We will continue to monitor the system.
- resolved Sep 17, 2025, 09:50 PM UTC
This incident has been resolved.
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