ABBYY incident
Vantage All Instances - Email Import Functionality Stopped
Critical Vendor's status page →
Resolved after 2 hours 55 minutes, affecting EU and US, on September 24, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
EUUS
Update timeline
- investigating Sep 24, 2025, 02:54 PM UTC
Email import profiles in Vantage have stopped functioning across all instances, we are actively investigating the resolution. Will provide updates as they become available.
- identified Sep 24, 2025, 03:14 PM UTC
The issue has been identified and we are actively working on fix implementation.
- monitoring Sep 24, 2025, 03:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2025, 05:49 PM UTC
This incident has been resolved.
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