ABBYY incident
FlexiCapture - AU | Degraded Performance: Message Processing Delay
Resolved after 1 hour 21 minutes, affecting AU, on November 19, 2025.
The pending tasks queue is fully consumed now. The system is back to normal operations.
Affected components
Update timeline
- investigating Nov 19, 2025, 06:13 AM UTC
We are currently observing elevated message queue volumes in the FlexiCapture AU environment. While the system remains operational, you may experience slower-than-usual message processing during this time. Our engineering team is closely monitoring the situation and actively working to restore processing speeds to normal levels. We will continue to keep you informed of any significant developments. Thank you for your understanding.
- investigating Nov 19, 2025, 06:33 AM UTC
We are seeing a recovery in pending tasks and expect it to be exhausted in another 20 minutes.
- monitoring Nov 19, 2025, 06:55 AM UTC
The pending tasks queue is fully consumed now. The system is back to normal operations.
- resolved Nov 19, 2025, 07:34 AM UTC
This incident has been resolved.
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