Is 24Pet down?
Last checked 9m agoActive incident: Regarding PHP
24Pet is reporting a major outage right now (last checked 9m ago). 1 active incident on the official status page.
Real-time 24Pet status, recent outages, and incident history: pulled directly from 24Pet's official status page at pethealth.statuspage.io every 5 minutes. Pingoru tracks 44 24Pet services and has captured 31 incidents in the last 90 days (97.46% uptime). Get email, Slack, Discord, or webhook alerts the moment 24Pet reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- PetPoint ApplicationChameleon
Timeline · 1 update
- monitoring · Oct 22, 2026, 03:01 PM UTC
We do not use PHP in either PetPoint or Chameleon; neither software has any known vulnerabilities due to PHP. While PHP is used in some supporting tools, we have either turned off PHP versions or upgraded as required. We are working to evaluate and address any potential vulnerabilities in these tools. Please submit a Support Case if you encounter a tool that is not working so we can assist you. Additional updates will be posted here as they become available.
Latest: We do not use PHP in either PetPoint or Chameleon; neither software has any known vulnerabilities due to PHP. While PHP is used in some supporting tools, we have either turned off …
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Recent outages & incidents
Past 90 days- Builders Add-On
Timeline · 5 updates
- investigating · Oct 21, 2026, 04:16 PM UTC
We've received reports of Builders issues and are currently investigating. We will continue to post updates as we receive them.
- monitoring · Oct 21, 2026, 04:41 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating · Oct 21, 2026, 09:20 PM UTC
We've received reports of Builders issues and are currently investigating. We will continue to post updates as we receive them.
- monitoring · Oct 21, 2026, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 22, 2026, 03:49 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- PetPoint Application
Timeline · 5 updates
- investigating · Oct 20, 2026, 02:05 PM UTC
We have received reports of delays and overall system slowness within PetPoint. We are investigating the issue and updates will be posted here as they become available.
- identified · Oct 20, 2026, 02:34 PM UTC
The issue has been identified and a correction has been released. There should be noticeable improvement in performance within the next 45 minutes to an hour. Updates will continue to be posted here as they become available. Thank you for your patience.
- monitoring · Oct 20, 2026, 07:43 PM UTC
A fix has been implemented and we are monitoring the results. We also be running an additional sync job starting at 1am Eastern to ensure all records are updated properly. Animal Search will be paused until the sync has been completed. We expect that everything will return to normal by 9am Eastern tomorrow 10/21/2026. Thank you for your patience.
- monitoring · Oct 21, 2026, 12:32 PM UTC
We are continuing to monitor for any further issues.
- resolved · Oct 22, 2026, 03:50 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Chiplet
Timeline · 2 updates
- investigating · Oct 08, 2026, 04:28 PM UTC
Our team is currently investigating an issue with Chiplet access.
- resolved · Oct 09, 2026, 04:04 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Adoptable Animals IFrameLost/Found IFrame24PetconnectWebservicesPetfinderAdopt-a-PetActive Animals APIPetPlace.com Adoptable Animal Listings
Timeline · 4 updates
- identified · Oct 07, 2026, 01:41 PM UTC
The Development team has made us aware that there is currently a data replication delay that is affecting webservices and listing on 24PetConnect and PetPlace. Data is flowing but there may be delays in updating. Updates will be posted here as they become available.
- identified · Oct 08, 2026, 04:53 PM UTC
Our team is continuing to work with Microsoft to resolve this issue.
- monitoring · Oct 08, 2026, 09:04 PM UTC
A fix has been applied, and we are monitoring the results.
- resolved · Oct 09, 2026, 10:09 PM UTC
This issue has been resolved and there are no delays at this time. Thank you!
Latest: This issue has been resolved and there are no delays at this time. Thank you!
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- PetPoint Application
Timeline · 4 updates
- investigating · Oct 05, 2026, 12:09 PM UTC
We are currently investigating this issue and will post updates as soon as possible.
- identified · Oct 05, 2026, 12:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 05, 2026, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 05, 2026, 04:38 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full 24Pet outage history
26 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since October 2026 · Statuspage by Atlassian · 44 components checked every 5 minutesThe longest incident in the last year, Issue with PetPoint to Petfinder auto-uploads on March 26, 2026, ran for 90 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- PetPoint Application13
- Pet Professional Portal11
- Builders Add-On10
- Software Support10
- 24Petconnect7
Latest incidents
- Regarding PHP
We do not use PHP in either PetPoint or Chameleon; neither software has any known vulnerabilities due to PHP. While PHP is used in some supporting tools, we…
- Builders Outage
We've received reports of Builders issues and are currently investigating. We will continue to post updates as we receive them.
- PetPoint Delays and Slowness
We have received reports of delays and overall system slowness within PetPoint. We are investigating the issue and updates will be posted here as they become…
- Regarding PHP OngoingStarted Oct 22, 2026, 03:01 PM UTC · ● 1d 21h
- Builders Outage ResolvedStarted Oct 21, 2026, 04:16 PM UTC · Resolved Oct 22, 2026, 03:49 PM UTC · 23h 33m
- PetPoint Delays and Slowness ResolvedStarted Oct 20, 2026, 02:05 PM UTC · Resolved Oct 22, 2026, 03:50 PM UTC · 2d 1h
- Chameleon - Issues with Chiplet ResolvedStarted Oct 08, 2026, 04:28 PM UTC · Resolved Oct 09, 2026, 04:04 PM UTC · 23h 35m
- PetPoint Data Replication Delay ResolvedStarted Oct 07, 2026, 01:41 PM UTC · Resolved Oct 09, 2026, 10:09 PM UTC · 2d 8h
- PetPoint Outage ResolvedStarted Oct 05, 2026, 12:09 PM UTC · Resolved Oct 05, 2026, 04:38 PM UTC · 4h 28m
- Started Oct 02, 2026, 10:05 PM UTC · ● 21d 14h
- Started Oct 01, 2026, 05:13 PM UTC · Resolved Oct 09, 2026, 01:48 PM UTC · 7d 20h