Is Sprout Social down?

Last checked 3m ago
Current status
Sprout Social is up

No incidents right now.

Sprout Social is operational right now. Last checked 3m ago; the most recent incident resolved 5h ago.

Real-time Sprout Social status, recent outages, and incident history: pulled directly from Sprout Social's official status page at status.sproutsocial.com every 5 minutes. Pingoru tracks 2 Sprout Social services and has captured 7 incidents in the last 90 days (95.55% uptime). Get email, Slack, Discord, or webhook alerts the moment Sprout Social reports a new incident, free for 3 monitors, no credit card.

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Sprout Social uptime 95.55% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3d 13h
    Started Oct 19, 2026, 08:26 AM UTC · Resolved Oct 22, 2026, 10:11 PM UTC
    Sprout Social Web Application
    Timeline · 2 updates
    • monitoring · Oct 19, 2026, 08:26 AM UTC

      We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may see a disconnected profile notification in Sprout and via email. To restore access, the user who originally connected the profile should log in to Facebook or Meta Business Suite and follow any prompts, then reconnect the profile in Sprout.

    • resolved · Oct 22, 2026, 10:11 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 34m
    Started Oct 09, 2026, 10:53 PM UTC · Resolved Oct 09, 2026, 11:28 PM UTC
    Sprout Social Web Application
    Timeline · 2 updates
    • investigating · Oct 09, 2026, 10:53 PM UTC

      Sprout is currently experiencing issues with slowness throughout multiple areas of the app. Our engineers are working to resolve this as quickly as possible. Please subscribe to receive additional updates. We apologize for the inconvenience.

    • resolved · Oct 09, 2026, 11:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2d 1h
    Started Sep 23, 2026, 09:30 AM UTC · Resolved Sep 25, 2026, 10:43 AM UTC
    Sprout Social Web ApplicationSprout Social API
    Timeline · 3 updates
    • investigating · Sep 23, 2026, 09:30 AM UTC

      We are currently investigating an issue that began at approximately 09:20 CEST, preventing users from successfully connecting or re-authenticating their Threads profiles. Users attempting to authorize their accounts are experiencing failures upon returning to Sprout Social from the Threads authorization screen. Our engineering team is actively looking into the root cause We will provide another update as soon as we have more information. We apologize for any inconvenience this may cause.

    • monitoring · Sep 23, 2026, 09:37 PM UTC

      Meta appears to have resolved the issue, and we are monitoring the results.

    • resolved · Sep 25, 2026, 10:43 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1d 10h
    Started Sep 16, 2026, 09:49 AM UTC · Resolved Sep 17, 2026, 08:21 PM UTC
    Sprout Social Web ApplicationSprout Social API
    Timeline · 5 updates
    • investigating · Sep 16, 2026, 09:49 AM UTC

      As of September 16, 9:20 AM CEST. Sprout is currently experiencing issues connecting with Meta. As a result, some customers may see delays in Inbox messages, reporting disruptions, and failed posts to Meta channels. Our engineering team is actively investigating the issue, and we will provide updates as soon as more information is available.

    • investigating · Sep 16, 2026, 09:50 AM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 16, 2026, 01:12 PM UTC

      Our team is actively working on this issue and will share updates as soon as we have them. In the meantime, a quick step on Meta's end might restore your connection right away. Meta is currently asking some users to accept a new policy. Please log into your Meta Business Suite at https://business.facebook.com/ and check for any alerts or popups. If you see a prompt asking you to agree to this policy, accepting it may immediately reconnect your profile to Sprout. Thank you for your patience while we work on this!

    • investigating · Sep 17, 2026, 08:17 PM UTC

      We are continuing to investigate this issue.

    • resolved · Sep 17, 2026, 08:21 PM UTC

      This issue has been resolved.

    Latest: This issue has been resolved.

  5. Resolved 22m
    Started Sep 09, 2026, 06:11 PM UTC · Resolved Sep 09, 2026, 06:33 PM UTC
    Sprout Social Web Application
    Timeline · 2 updates
    • investigating · Sep 09, 2026, 06:11 PM UTC

      Sprout is currently experiencing issues with Trellis. Our engineers are investigating the root cause of the problem. As a result of these issues, you may experience: - Errors when attempting to access Trellis - Issues creating Trellis Threads Please subscribe to receive additional updates. We apologize for the inconvenience.

    • resolved · Sep 09, 2026, 06:33 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Sprout Social outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Sprout Social outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 2 components checked every 5 minutes
56incidents recorded
29last 12 months
7last 90 days
44 hourstypical duration, 12 months

The longest incident in the last year, Delays Ingesting Facebook Mentions on May 19, 2026, ran for 14 days.

Most affected components, last 12 months

  • Sprout Social Web Application27
  • Sprout Social API7

Latest incidents

  • Meta Profiles Disconnecting October 19, 2026 · 4 days · notice

    We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may…

  • Sprout Social Performance Issues October 9, 2026 · 34 minutes · degraded service

    Sprout is currently experiencing issues with slowness throughout multiple areas of the app. Our engineers are working to resolve this as quickly as possible.…

  • Threads Profile Connections September 23, 2026 · 2 days · notice

    We are currently investigating an issue that began at approximately 09:20 CEST, preventing users from successfully connecting or re-authenticating their…

Outage history

Past 90 days · 7 incidents View full outage history →