Resolved after 2 days 1 hour, affecting Sprout Social Web Application and Sprout Social API, on September 23, 2026.
Meta appears to have resolved the issue, and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 23, 2026, 09:30 AM UTC
We are currently investigating an issue that began at approximately 09:20 CEST, preventing users from successfully connecting or re-authenticating their Threads profiles. Users attempting to authorize their accounts are experiencing failures upon returning to Sprout Social from the Threads authorization screen. Our engineering team is actively looking into the root cause We will provide another update as soon as we have more information. We apologize for any inconvenience this may cause.
- monitoring Sep 23, 2026, 09:37 PM UTC
Meta appears to have resolved the issue, and we are monitoring the results.
- resolved Sep 25, 2026, 10:43 AM UTC
This incident has been resolved.
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