24Pet incident

Pet Assistant: Overall Technical Issues

Ongoing since 07:52 PM UTC, affecting Pet Assistant.

investigating Aug 20, 2025, 08:28 PM UTC

We are continuing to investigate this issue.

Started
Jul 16, 2024, 07:52 PM UTC
Resolved
Ongoing
Duration
● 829d 17h
Detected by Pingoru
Jul 16, 2024, 07:52 PM UTC

Affected components

Pet Assistant

Update timeline

  1. investigating Jul 16, 2024, 07:52 PM UTC

    Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.

  2. investigating Jul 26, 2024, 10:18 AM UTC

    Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.

  3. investigating Aug 05, 2024, 02:50 PM UTC

    Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.

  4. investigating Sep 12, 2024, 12:21 PM UTC

    Emails being sent from the Pet Assistant website are not being delivered. Our team is investigating and will post updates here as soon as they are available.

  5. investigating Nov 04, 2024, 09:43 PM UTC

    Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.

  6. investigating Jan 13, 2025, 02:13 PM UTC

    Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.

  7. investigating Feb 04, 2025, 12:45 PM UTC

    Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.

  8. investigating Feb 21, 2025, 02:58 PM UTC

    Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.

  9. investigating Mar 12, 2025, 02:37 PM UTC

    Our team continues to investigate issues with Pet Assistant, including data not importing as expected and emails not being delivered to Foster/Adopters. New accounts are also experiencing issues with logging in and accessing the dashboard from the Pet Assistant website.

  10. investigating Aug 20, 2025, 08:28 PM UTC

    We are continuing to investigate this issue.

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