24Pet incident
PetPoint Software Support Closure on Thursday October 8th, 2026
Major Vendor's status page →
Resolved after 7 days 20 hours, affecting PetPoint Application and Pet Assistant and 1 more, on October 1, 2026.
PetPoint Software Support will be CLOSED Thursday October 8th, 2026. Normal business hours will resume on Friday October 9th, 2026. The Enhanced Support Emergency phone line will be monitored during this time.
Affected components
PetPoint ApplicationPet AssistantPet Professional Portal24PetconnectEVE for ClinicsSoftware Support24PetShelter24PetRescue
Update timeline
- monitoring Oct 01, 2026, 05:13 PM UTC
PetPoint Software Support will be CLOSED Thursday October 8th, 2026. Normal business hours will resume on Friday October 9th, 2026. The Enhanced Support Emergency phone line will be monitored during this time.
- resolved Oct 09, 2026, 01:48 PM UTC
This incident has been resolved.
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