Zus Health incident
Carequality reciprocity services experiencing elevated error rates
Resolved after 18 hours 39 minutes, affecting Data Connections and Carequality Network, on June 26, 2026.
We are investigating elevated error rates in the Carequality reciprocity service, which responds to inbound queries for patient records from other network participants. As of 5:44 PM ET, the reciprocity service is successfully responding to ~75% of requests.
Affected components
Update timeline
- investigating Jun 27, 2026, 01:41 AM UTC
We are investigating elevated error rates in the Carequality reciprocity service, which responds to inbound queries for patient records from other network participants. As of 5:44 PM ET, the reciprocity service is successfully responding to ~75% of requests.
- resolved Jun 27, 2026, 02:23 PM UTC
This issue was resolved at 11:10pm EDT yesterday evening.
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