Zep Software incident

Elevated API errors

Resolved after 34 minutes, affecting API, on February 16, 2026.

monitoring Feb 16, 2026, 05:22 PM UTC

A fix has been deployed and error rates have dropped to nominal. We'll continue monitoring the service for the next while.

Started
Feb 16, 2026, 04:52 PM UTC
Resolved
Feb 16, 2026, 05:27 PM UTC
Duration
34m
Detected by Pingoru
Feb 16, 2026, 04:52 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 16, 2026, 04:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 16, 2026, 05:22 PM UTC

    A fix has been deployed and error rates have dropped to nominal. We'll continue monitoring the service for the next while.

  3. resolved Feb 16, 2026, 05:27 PM UTC

    This incident has been resolved.

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