Is Zep Software down?

Last checked 2m ago
Current status
Zep Software is up

No incidents right now.

Zep Software is operational right now. Last checked 2m ago; the most recent incident resolved 17h ago.

Real-time Zep Software status, recent outages, and incident history: pulled directly from Zep Software's official status page at status.getzep.com every 5 minutes. Pingoru tracks 3 Zep Software services and has captured 7 incidents in the last 90 days (95.18% uptime). Get email, Slack, Discord, or webhook alerts the moment Zep Software reports a new incident, free for 3 monitors, no credit card.

Users who monitor Zep Software also follow these AI services: Tungsten Automation Americas Together AI Hugging Face Laserfiche Observe.AI Quest Retell AI Braintrust Cerebras Modal View all 8,000+ providers
Zep Software uptime 95.18% uptime · past 90 days
Mon Wed Fri
AugSepOct
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 3h 43m
    Started Oct 30, 2026, 08:36 PM UTC · Resolved Oct 31, 2026, 12:20 AM UTC
    API
    Timeline · 4 updates
    • investigating · Oct 30, 2026, 08:36 PM UTC

      We are currently investigating this issue.

    • monitoring · Oct 30, 2026, 09:01 PM UTC

      Things are recovering, and we are continuing to investigate.

    • monitoring · Oct 30, 2026, 11:56 PM UTC

      We are continuing to monitor after applying an additional set of patches, but things continue to look healthy.

    • resolved · Oct 31, 2026, 12:20 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3h 23m
    Started Oct 16, 2026, 03:25 PM UTC · Resolved Oct 16, 2026, 06:48 PM UTC
    APIWeb AppEpisode Processing
    Timeline · 3 updates
    • investigating · Oct 16, 2026, 03:25 PM UTC

      We are currently investigating this issue.

    • monitoring · Oct 16, 2026, 03:44 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 16, 2026, 06:48 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3h 37m
    Started Sep 15, 2026, 03:57 PM UTC · Resolved Sep 15, 2026, 07:34 PM UTC
    API
    Timeline · 3 updates
    • investigating · Sep 15, 2026, 03:57 PM UTC

      We are currently investigating this issue.

    • monitoring · Sep 15, 2026, 05:09 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 15, 2026, 07:34 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 25m
    Started Sep 10, 2026, 03:45 PM UTC · Resolved Sep 10, 2026, 06:11 PM UTC
    API
    Timeline · 4 updates
    • investigating · Sep 10, 2026, 03:45 PM UTC

      We are currently investigating this issue.

    • identified · Sep 10, 2026, 04:14 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Sep 10, 2026, 04:30 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 10, 2026, 06:11 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 55m
    Started Sep 03, 2026, 09:48 PM UTC · Resolved Sep 03, 2026, 11:44 PM UTC
    APIEpisode Processing
    Timeline · 5 updates
    • investigating · Sep 03, 2026, 09:48 PM UTC

      We are currently investigating this issue.

    • investigating · Sep 03, 2026, 09:49 PM UTC

      We are continuing to investigate this issue.

    • identified · Sep 03, 2026, 10:12 PM UTC

      We are impacted by an outage in AWS us-west-2 impacting multiple services. We've seen some recovery in latency, but continue to see errors and do not believe the outage is resolved on AWS' side. We will provide an update in the next 30-60 minutes as we learn more.

    • monitoring · Sep 03, 2026, 10:38 PM UTC

      AWS has begun to see some recovery, and we've seen that take effect within our own services. We will continue to monitor for errors and increased latency for the next 60 minutes.

    • resolved · Sep 03, 2026, 11:44 PM UTC

      We've continued to see healthy outcomes for our services, both in error rates and latencies, and consider this incident resolved after an hour of monitoring.

    Latest: We've continued to see healthy outcomes for our services, both in error rates and latencies, and consider this incident resolved after an hour of monitoring.

See the full Zep Software outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Zep Software outage history →

Or sign up free to get alerts when Zep Software breaks · 10 free monitors · No credit card

Incident record

Since April 2026 · Statuspage by Atlassian · 3 components checked every 5 minutes
37incidents recorded
23last 12 months
7last 90 days
2 hourstypical duration, 12 months

The longest incident in the last year, Elevated error rates on retrieval on April 8, 2026, ran for 9 hours.

Most affected components, last 12 months

  • API16
  • Web App6
  • Episode Processing4

Latest incidents

Outage history

Past 90 days · 7 incidents View full outage history →