Zep Software incident

Increased latency on searches

Resolved after 3 hours 37 minutes, affecting API, on September 15, 2026.

monitoring Sep 15, 2026, 05:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 15, 2026, 03:57 PM UTC
Resolved
Sep 15, 2026, 07:34 PM UTC
Duration
3h 37m
Detected by Pingoru
Sep 15, 2026, 03:57 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 15, 2026, 03:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 07:34 PM UTC

    This incident has been resolved.

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