Resolved after 2 days 12 hours, affecting Zenoti-AMRS19, on August 22, 2026.
We applied a fix and monitored the issue for the past couple of days. Since no further issues have been observed, we will continue monitoring it and are marking this issue as resolved for now.
Affected components
Update timeline
- investigating Aug 22, 2026, 08:41 PM UTC
We are observing intermittent slowness when accessing the Zenoti application for customers hosted on AMRS19. We are investigating the cause and will provide an update as soon as possible.
- investigating Aug 22, 2026, 09:30 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible. Thank you for your patience.
- investigating Aug 23, 2026, 11:22 AM UTC
We have been actively monitoring the system since we first detected intermittent slowness affecting access to the Zenoti application on AMRS19. We have observed no further impact since 1:30 PM (PDT). Our engineering team continues to investigate the root cause to prevent recurrence. We will provide a further update once our investigation is complete.
- investigating Aug 23, 2026, 05:29 PM UTC
We are continuing to investigate this issue and will provide an update as soon as possible.
- resolved Aug 25, 2026, 08:57 AM UTC
We applied a fix and monitored the issue for the past couple of days. Since no further issues have been observed, we will continue monitoring it and are marking this issue as resolved for now.
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