Zenoti incident

Hyperconnect functionality issues reported for EURO01 Customers

Resolved after 7 minutes, affecting Zenoti-EURO01, on October 20, 2026.

resolved Oct 20, 2026, 08:25 AM UTC

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Started
Oct 20, 2026, 08:18 AM UTC
Resolved
Oct 20, 2026, 08:25 AM UTC
Duration
7m
Detected by Pingoru
Oct 20, 2026, 08:18 AM UTC

Affected components

Zenoti-EURO01

Update timeline

  1. investigating Oct 20, 2026, 08:18 AM UTC

    We are currently investigating an issue affecting Hyperconnect functionality on EURO01. All other application functionality remains unaffected. Our team is actively working to resolve the problem, and we will continue to share updates as we have them. Thank you for your patience.

  2. identified Oct 20, 2026, 08:19 AM UTC

    The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.

  3. monitoring Oct 20, 2026, 08:22 AM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  4. resolved Oct 20, 2026, 08:25 AM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

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