Zenoti incident

Zenoti Application Slowness - AMRS06

Resolved after 3 hours 57 minutes, affecting Zenoti-AMRS06, on October 16, 2026.

resolved Oct 16, 2026, 07:59 PM UTC

The incident has been resolved. All systems are functioning normally since 12:22 PM PDT, and no further issues have been observed. Thank you for your patience.

Started
Oct 16, 2026, 04:02 PM UTC
Resolved
Oct 16, 2026, 07:59 PM UTC
Duration
3h 57m
Detected by Pingoru
Oct 16, 2026, 04:02 PM UTC

Affected components

Zenoti-AMRS06

Update timeline

  1. investigating Oct 16, 2026, 04:02 PM UTC

    We are observing slowness when accessing the Zenoti application for some customers hosted on AMRS06. We are investigating the cause and will provide an update as soon as possible.

  2. investigating Oct 16, 2026, 04:45 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 16, 2026, 05:53 PM UTC

    We are continuing to investigate this issue and will provide an update as soon as possible.

  4. investigating Oct 16, 2026, 06:51 PM UTC

    We are continuing to investigate this issue and will provide an update as soon as possible.

  5. monitoring Oct 16, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 16, 2026, 07:59 PM UTC

    The incident has been resolved. All systems are functioning normally since 12:22 PM PDT, and no further issues have been observed. Thank you for your patience.

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