Zenoti incident

Appointment Booking Issues – EURO01 (ZMA, Booking Wizard, Webstore)

Resolved after 6 hours 4 minutes, affecting Zenoti-EURO01, on August 22, 2026.

resolved Aug 22, 2026, 03:55 PM UTC

The incident has been resolved. All systems are functioning normally, and no further issues have been observed.

Started
Aug 22, 2026, 09:50 AM UTC
Resolved
Aug 22, 2026, 03:55 PM UTC
Duration
6h 4m
Detected by Pingoru
Aug 22, 2026, 09:50 AM UTC

Affected components

Zenoti-EURO01

Update timeline

  1. investigating Aug 22, 2026, 09:50 AM UTC

    We are currently investigating an issue affecting appointment booking from ZMA, Booking wizard and Webstore on EURO01. All other application functionality remains unaffected.

  2. identified Aug 22, 2026, 09:52 AM UTC

    The issue has been identified and a fix is implemented.

  3. monitoring Aug 22, 2026, 10:09 AM UTC

    A fix has been implemented and appointment booking functionality is restored. We are monitoring the service performance.

  4. resolved Aug 22, 2026, 03:55 PM UTC

    The incident has been resolved. All systems are functioning normally, and no further issues have been observed.

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