Resolved after 1 hour 33 minutes, affecting Zenoti-ASIA01 and Zenoti-ASIA02 and 1 more, on August 21, 2026.
The incident has been resolved. All systems are functioning normally, and no further issues have been observed.
Affected components
Update timeline
- investigating Aug 21, 2026, 07:45 AM UTC
We are currently investigating an issue with the Zenoti AI Scribe application that may be affecting Insight Generation and AI Form Filling functionality. All other Zenoti application features remain fully operational.
- identified Aug 21, 2026, 08:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2026, 08:28 AM UTC
A fix has been implemented, and Zenoti AI Scribe is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Aug 21, 2026, 09:19 AM UTC
The incident has been resolved. All systems are functioning normally, and no further issues have been observed.
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