Resolved after 56 minutes, affecting Zenoti-APAC01, on August 20, 2026.
The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Aug 20, 2026, 01:32 AM UTC
We are currently investigating an issue affecting OTP delivery on APAC01. All other application functionality remains unaffected.
- identified Aug 20, 2026, 01:39 AM UTC
The issue has been identified and a fix is implemented.
- monitoring Aug 20, 2026, 01:54 AM UTC
A fix has been implemented and notification delivery is restored. We are monitoring the service performance.
- resolved Aug 20, 2026, 02:28 AM UTC
The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.
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