Zenoti incident

Zenoti Application Slowness - AMRS05

Resolved after 1 hour 36 minutes, affecting Zenoti-AMRS05, on August 7, 2026.

resolved Aug 07, 2026, 08:14 PM UTC

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Started
Aug 07, 2026, 06:38 PM UTC
Resolved
Aug 07, 2026, 08:14 PM UTC
Duration
1h 36m
Detected by Pingoru
Aug 07, 2026, 06:38 PM UTC

Affected components

Zenoti-AMRS05

Update timeline

  1. investigating Aug 07, 2026, 06:38 PM UTC

    We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to respond slowly for a few customers hosted on this POD. We are investigating the cause and will provide an update as soon as possible.

  2. investigating Aug 07, 2026, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 07, 2026, 07:29 PM UTC

    A fix has been implemented. We will continue to monitor performance closely and provide updates if needed.

  4. monitoring Aug 07, 2026, 07:39 PM UTC

    A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.

  5. resolved Aug 07, 2026, 08:14 PM UTC

    The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

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