Resolved after 20 hours 6 minutes, affecting Zenoti-ASIA02 and Zenoti-ASIA22, on October 9, 2025.
The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 09, 2025, 12:01 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-ASIA02 & ASIA22, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- identified Oct 09, 2025, 12:18 PM UTC
We are currently experiencing an outage with our cloud service provider (Microsoft Azure), resulting in intermittent connection issues. Our team is actively working with the provider to resolve the problem, and we will continue to share updates as we have them. More information about the MS Azure issue can be found at https://azure.status.microsoft/en-us/status/history/
- monitoring Oct 09, 2025, 02:24 PM UTC
The issue with our cloud service provider (Microsoft Azure) has been mitigated, and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed. More information about the MS Azure issue can be found at https://azure.status.microsoft/en-us/status/history/
- resolved Oct 10, 2025, 04:06 AM UTC
The incident has been resolved. All systems are functioning normally, and no further issues have been observed. Thank you for your patience.
Your product runs on more than Zenoti
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services