Zenoti incident
AMRS22 - Delay in data refresh for core and analytics reports
Resolved after 14 hours 48 minutes, affecting Zenoti-AMRS22, on October 17, 2025.
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 17, 2025, 05:46 PM UTC
We are currently experiencing a latency in the data replication for our Core and Analytics reports. This is delaying the update of the data in the reports for the customers hosted on AMRS22. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- identified Oct 18, 2025, 04:43 AM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Oct 18, 2025, 07:57 AM UTC
The data in Core reports is in sync now. All the application workflows are now operational. Our team is monitoring this closely. Thank you for the patience.
- resolved Oct 18, 2025, 08:34 AM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
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