Resolved after 2 hours 7 minutes, affecting Zenoti-ASIA11 and Zenoti-APAC01, on December 2, 2025.
The appointment book is loading fine now. We're continuing to monitor this. Apologies for the inconvenience caused.
Affected components
Update timeline
- investigating Dec 02, 2025, 10:10 PM UTC
A few Zenoti customers hosted on APAC01 and ASIA11 pods might be seeing issues at the time of loading of the appointment book page right now. We are actively investigating this issue with our Engineering team.
- identified Dec 02, 2025, 10:18 PM UTC
We have identified a fix and are deploying it to production right now.
- monitoring Dec 02, 2025, 10:25 PM UTC
The appointment book is loading fine now. We're continuing to monitor this. Apologies for the inconvenience caused.
- resolved Dec 02, 2025, 10:37 PM UTC
This incident has been resolved.
Your product runs on more than Zenoti
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services