Resolved after 1 hour 43 minutes, affecting Zenoti-MIDE01, on December 28, 2025.
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Dec 28, 2025, 02:25 PM UTC
We are observing a higher-than-normal response time on our monitoring systems for Zenoti-MIDE01, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
- identified Dec 28, 2025, 02:45 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- identified Dec 28, 2025, 03:05 PM UTC
We are continuing to work on a fix for this issue and will provide an update as soon as possible.
- identified Dec 28, 2025, 03:26 PM UTC
We are continuing to work on a fix for this issue and will provide an update as soon as possible.
- monitoring Dec 28, 2025, 03:47 PM UTC
A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
- resolved Dec 28, 2025, 04:08 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
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