Zenoti incident

Data Refresh Issue for User Notes Reports in Analytics

Resolved after 1 day 22 hours, affecting Zenoti-CNDA01, on April 2, 2026.

identified Apr 02, 2026, 11:55 AM UTC

We are facing an issue with the replication of the user notes data to the reporting systems. This data will be stale by a day at this point. Our team is working on restoring replication for the rest of the data to ensure all other reports work correctly. We regret the inconvenience it may cause.

Started
Apr 02, 2026, 11:55 AM UTC
Resolved
Apr 04, 2026, 10:50 AM UTC
Duration
1d 22h
Detected by Pingoru
Apr 02, 2026, 11:55 AM UTC

Affected components

Zenoti-CNDA01

Update timeline

  1. identified Apr 02, 2026, 11:55 AM UTC

    We are facing an issue with the replication of the user notes data to the reporting systems. This data will be stale by a day at this point. Our team is working on restoring replication for the rest of the data to ensure all other reports work correctly. We regret the inconvenience it may cause.

  2. resolved Apr 04, 2026, 10:50 AM UTC

    This incident has been resolved.

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