Zenoti incident

Issue with report generation service - APAC01

Resolved after 13 hours 29 minutes, affecting Zenoti-APAC01, on July 7, 2026.

monitoring Jul 08, 2026, 06:20 AM UTC

The fix has been applied and all reports are now reflecting the latest data.

Started
Jul 07, 2026, 07:03 PM UTC
Resolved
Jul 08, 2026, 08:33 AM UTC
Duration
13h 29m
Detected by Pingoru
Jul 07, 2026, 07:03 PM UTC

Affected components

Zenoti-APAC01

Update timeline

  1. investigating Jul 07, 2026, 07:03 PM UTC

    We are currently experiencing an issue affecting report generation for customers on APAC01. Reports may not reflect the most recent data during this time. All other application features and workflows are functioning normally. Our team is actively working to resolve this and will provide updates as the situation develops.

  2. identified Jul 07, 2026, 08:08 PM UTC

    Our team has been actively working to resolve this and will provide updates as the situation develops. We apologize for any inconvenience and appreciate your patience.

  3. identified Jul 08, 2026, 02:16 AM UTC

    We continue to work to resolve this and will provide updates as the situation develops. We apologize for any inconvenience and appreciate your patience

  4. monitoring Jul 08, 2026, 06:20 AM UTC

    The fix has been applied and all reports are now reflecting the latest data.

  5. resolved Jul 08, 2026, 08:33 AM UTC

    This incident has been resolved.

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