Zenoti incident
AMRS05 - Application issues while using ePrescription functionality
Resolved after 44 minutes, affecting Zenoti-AMRS05, on June 17, 2026.
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
Affected components
Update timeline
- investigating Jun 17, 2026, 05:00 PM UTC
We are investigating intermittent complaints of errors on AMRS05 POD while using ePrescription functionality. Additionally, there might be intermittent slowness while accessing the application. We are investigating the cause and will provide an update as soon as possible.
- identified Jun 17, 2026, 05:14 PM UTC
The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring Jun 17, 2026, 05:32 PM UTC
A fix has been implemented and the ePrescription functionality is now working as expected. All systems are functioning normally and no further issues have been observed. We will continue to monitor performance closely and provide updates if needed.
- resolved Jun 17, 2026, 05:44 PM UTC
The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.
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