Zenoti incident
ASIA, EMEA Data refresh for core and analytics reports is impacted
Resolved after 12 hours 47 minutes, affecting Zenoti-ASIA02 and Zenoti-ASIA03 and 1 more, on May 11, 2026.
A fix has been implemented, and all the reports (both core and analytics) are now operational. We are monitoring the application closely for any issues.
Affected components
Update timeline
- investigating May 11, 2026, 06:10 PM UTC
We are currently experiencing an issue with the Core and Analytics reports for ASIA02, ASIA03, ASIA12, EMEA02, and EMEA03 PODs. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.
- identified May 12, 2026, 03:34 AM UTC
We have identified the issue, and a fix is being implemented right now. We'll keep you posted on the progress.
- monitoring May 12, 2026, 03:53 AM UTC
A fix has been implemented, and all the reports (both core and analytics) are now operational. We are monitoring the application closely for any issues.
- resolved May 12, 2026, 06:57 AM UTC
All the reports now have current data. This incident is now resolved.
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