Resolved after 44 minutes, affecting Zenoti-EMEA02, on April 21, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Zenoti-EMEA02
Update timeline
- investigating Apr 21, 2026, 01:11 PM UTC
We are receiving reports of guest search not working in some cases for the customers hosted on EMEA02. Our team is actively working on identifying the issue and sort it ASAP. Other functions of the application are working fine at this point.
- identified Apr 21, 2026, 01:25 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 21, 2026, 01:56 PM UTC
This incident has been resolved.
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