Zenoti incident
EURO01 - Issue with data refresh for core and analytics reports
Resolved after 6 hours 19 minutes, affecting Zenoti-EURO01, on September 22, 2026.
The issue has been resolved and data is now reflecting correctly in the core and analytics reports. We are continuing to monitor the system closely to ensure stability. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 22, 2026, 01:15 PM UTC
We are currently experiencing an issue affecting core and analytics reports on the EURO01 pod, caused by an outage on our cloud provider's side. All other application functionalities remain unaffected and are operating normally. Our team is actively engaged with the cloud provider to resolve this at the earliest. We will provide updates as more information becomes available. Thank you for your patience.
- investigating Sep 22, 2026, 02:13 PM UTC
We are continuing to investigate this issue.
- investigating Sep 22, 2026, 03:46 PM UTC
We are continuing to investigate this issue. We will provide updates as more information becomes available. Thank you for your patience.
- monitoring Sep 22, 2026, 06:32 PM UTC
The issue has been resolved and data is now reflecting correctly in the core and analytics reports. We are continuing to monitor the system closely to ensure stability. Thank you for your patience.
- resolved Sep 22, 2026, 07:35 PM UTC
This incident has been resolved.
Your product runs on more than Zenoti
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services