Zenoti incident

Analytics Service Degradation

Resolved after 27 minutes, affecting Zenoti-ASIA01 and Zenoti-ASIA02 and 1 more, on September 18, 2026.

monitoring Sep 18, 2026, 07:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 18, 2026, 07:35 AM UTC
Resolved
Sep 18, 2026, 08:02 AM UTC
Duration
27m
Detected by Pingoru
Sep 18, 2026, 07:35 AM UTC

Affected components

Zenoti-ASIA01Zenoti-ASIA02Zenoti-ASIA03Zenoti-ASIA12Zenoti-ASIA22Zenoti-EMEA02Zenoti-EMEA03Zenoti-AMRS01Zenoti-AMRS02Zenoti-AMRS03

Update timeline

  1. investigating Sep 18, 2026, 07:35 AM UTC

    We are currently experiencing an issue with our Analytics Service (analytics.zenoti.com). We will send an additional update as soon as we resolve this issue.

  2. identified Sep 18, 2026, 07:46 AM UTC

    The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

  3. monitoring Sep 18, 2026, 07:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2026, 08:02 AM UTC

    This incident has been resolved.

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