Zaptec incident

Zaptec app language temporarily set to English

Resolved after 6 days 23 hours, affecting Zaptec App, on August 14, 2026.

monitoring Aug 21, 2026, 08:19 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 14, 2026, 08:58 AM UTC
Resolved
Aug 21, 2026, 08:20 AM UTC
Duration
6d 23h
Detected by Pingoru
Aug 14, 2026, 08:58 AM UTC

Affected components

Zaptec App

Update timeline

  1. identified Aug 14, 2026, 08:58 AM UTC

    We have identified an issue in the Zaptec app that causes the app language to be set to English for all users. Our team is implementing a fix, and we will provide an update as soon as it is available.

  2. monitoring Aug 21, 2026, 08:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2026, 08:20 AM UTC

    The incident has been resolved.

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