Resolved after 4 hours 57 minutes, affecting Portal, on November 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Portal
Update timeline
- investigating Nov 03, 2025, 12:26 PM UTC
We've received reports of the Zaptec Portal being slow and unresponsive. We are investigating.
- investigating Nov 03, 2025, 01:21 PM UTC
We are continuing to investigate this issue. No more information as of now.
- investigating Nov 03, 2025, 03:19 PM UTC
We are continuing to investigate this issue. No more information as of now.
- monitoring Nov 03, 2025, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2025, 05:24 PM UTC
This incident has been resolved.
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