Resolved after 1 hour 44 minutes, affecting API and Portal and 1 more, on November 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
APIPortalCharge authorization
Update timeline
- investigating Nov 04, 2025, 11:26 AM UTC
We are currently investigating this issue.
- investigating Nov 04, 2025, 11:36 AM UTC
We are continuing to investigate this issue.
- identified Nov 04, 2025, 11:48 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 04, 2025, 11:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2025, 01:11 PM UTC
This incident has been resolved.
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