Resolved after 3 hours 31 minutes, affecting Portal, on September 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Portal
Update timeline
- investigating Sep 18, 2025, 07:23 AM UTC
We are seeing some issues in changing charge mode in Zaptec Portal
- investigating Sep 18, 2025, 08:50 AM UTC
We are continuing to investigate this issue.
- identified Sep 18, 2025, 09:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 18, 2025, 10:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2025, 10:54 AM UTC
This incident has been resolved.
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