Zaptec incident

Delays in processing charger updates

Resolved after 56 minutes, affecting OCPP, on September 4, 2026.

monitoring Sep 04, 2026, 02:38 PM UTC

We are recovering from an incident that caused delays in processing charger updates and affected some OCPP integrations. Our services are available, and delayed information is being processed. Some updates may continue to be delayed while the system catches up. We are monitoring the recovery closely and apologise for the inconvenience.

Started
Sep 04, 2026, 02:38 PM UTC
Resolved
Sep 04, 2026, 03:35 PM UTC
Duration
56m
Detected by Pingoru
Sep 04, 2026, 02:38 PM UTC

Affected components

OCPP

Update timeline

  1. monitoring Sep 04, 2026, 02:38 PM UTC

    We are recovering from an incident that caused delays in processing charger updates and affected some OCPP integrations. Our services are available, and delayed information is being processed. Some updates may continue to be delayed while the system catches up. We are monitoring the recovery closely and apologise for the inconvenience.

  2. resolved Sep 04, 2026, 03:35 PM UTC

    This incident has been resolved.

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