Yext incident

Investigating Intermittent Web UI Issues

Resolved after 10 minutes, affecting Hearsay Platform, on July 2, 2026.

identified Jul 02, 2026, 05:33 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 02, 2026, 05:28 AM UTC
Resolved
Jul 02, 2026, 05:39 AM UTC
Duration
10m
Detected by Pingoru
Jul 02, 2026, 05:28 AM UTC

Affected components

Hearsay Platform

Update timeline

  1. investigating Jul 02, 2026, 05:28 AM UTC

    We are currently investigating an issue affecting portions of the Hearsay web application. Some users may experience intermittent failures when navigating or interacting with certain areas of the web interface. The impact is limited to the web UI. Mobile applications, Salesforce integrations, and all backend data processing continue to operate normally.

  2. identified Jul 02, 2026, 05:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 02, 2026, 05:39 AM UTC

    This incident has been resolved.

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