Yext incident

Issues with Async Reports via the Analytics API

Resolved after 2 hours 23 minutes, affecting Analytics Queries, on June 3, 2026.

resolved Jun 03, 2026, 10:38 PM UTC

The issue affecting Analytics API has been resolved. As previously noted, all new reports requested via the Analytics API should now be accessible. Clients who are encountering errors with loading previously-generated reports should make a new request to the Analytics API to regenerate their desired reports.

Started
Jun 03, 2026, 08:15 PM UTC
Resolved
Jun 03, 2026, 10:38 PM UTC
Duration
2h 23m
Detected by Pingoru
Jun 03, 2026, 08:15 PM UTC

Affected components

Analytics Queries

Update timeline

  1. investigating Jun 03, 2026, 08:15 PM UTC

    We are investigating reports of reports asynchronously generated via the Analytics API being inaccessible. Our team is actively working to identify the root cause. We will update this page when we have further information.

  2. monitoring Jun 03, 2026, 08:52 PM UTC

    We have remediated the issue, and all new reports requested via the Analytics API should now be accessible. Clients who are encountering errors with loading previously-generated reports should make a new request to the Analytics API to regenerate their desired reports. We will continue to monitor the situation.

  3. resolved Jun 03, 2026, 10:38 PM UTC

    The issue affecting Analytics API has been resolved. As previously noted, all new reports requested via the Analytics API should now be accessible. Clients who are encountering errors with loading previously-generated reports should make a new request to the Analytics API to regenerate their desired reports.

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