Resolved after 2 hours 10 minutes, affecting Review Generation and Review Response and 1 more, on June 3, 2026.
We have identified and mitigated the issue that was causing degraded performance in the Reviews Portal and related functionality. System load has returned to normal levels, and service performance has stabilized. We are continuing to monitor the platform closely to ensure the recovery is sustained. Users should no longer experience the elevated latency, timeouts, or intermittent errors reported earlier.
Affected components
Update timeline
- investigating Jun 03, 2026, 08:52 AM UTC
We are currently experiencing degraded performance affecting parts of the Reviews Portal. Some users may encounter increased latency and intermittent errors when accessing certain functionality. Our team is actively investigating and working to mitigate the issue. We will provide additional updates as more information becomes available. Impact: Reviews Portal performance may be degraded, including intermittent errors and slower response times.
- monitoring Jun 03, 2026, 09:43 AM UTC
We have identified and mitigated the issue that was causing degraded performance in the Reviews Portal and related functionality. System load has returned to normal levels, and service performance has stabilized. We are continuing to monitor the platform closely to ensure the recovery is sustained. Users should no longer experience the elevated latency, timeouts, or intermittent errors reported earlier.
- resolved Jun 03, 2026, 11:03 AM UTC
This incident has been resolved.
Your product runs on more than Yext
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services