Yext incident

LinkedIn monitoring issue – Third-Party API Issue

Resolved after 4 hours 20 minutes, affecting Hearsay Social, on May 20, 2026.

monitoring May 20, 2026, 03:56 PM UTC

LinkedIn has implemented a fix and we are monitoring results.

Started
May 20, 2026, 12:17 PM UTC
Resolved
May 20, 2026, 04:37 PM UTC
Duration
4h 20m
Detected by Pingoru
May 20, 2026, 12:17 PM UTC

Affected components

Hearsay Social

Update timeline

  1. investigating May 20, 2026, 12:17 PM UTC

    We are currently investigating elevated error rates from LinkedIn APIs used by Hearsay Social to monitor LinkedIn user activity, including posts, comments, and profile updates. Customers may experience delays in LinkedIn activity capture and monitoring. We are working with LinkedIn and monitoring recovery. We will provide another update as more information becomes available.

  2. monitoring May 20, 2026, 03:56 PM UTC

    LinkedIn has implemented a fix and we are monitoring results.

  3. resolved May 20, 2026, 04:37 PM UTC

    This incident has been resolved.

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