Yext incident

Search Indexing Delays and Review Language Classification Down

Resolved after 1 day, affecting Search Indexing and Reviews Portal, on May 12, 2026.

monitoring May 12, 2026, 08:32 PM UTC

A fix has been implemented and we are monitoring the impacted systems.

Started
May 12, 2026, 04:09 PM UTC
Resolved
May 13, 2026, 04:34 PM UTC
Duration
1d
Detected by Pingoru
May 12, 2026, 04:09 PM UTC

Affected components

Search IndexingReviews Portal

Update timeline

  1. investigating May 12, 2026, 04:09 PM UTC

    Due to some underlying infrastructure issues we are working to resolve, data updates in Yext Search may be delayed and Review Language classification is down in Yext Reviews.

  2. identified May 12, 2026, 06:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 12, 2026, 07:05 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 12, 2026, 08:32 PM UTC

    A fix has been implemented and we are monitoring the impacted systems.

  5. resolved May 13, 2026, 04:34 PM UTC

    This incident has been resolved.

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