Yext incident

Chat Intent Insights Page Degraded

Resolved after 1 hour 40 minutes, affecting Chat Portal, on October 10, 2025.

identified Oct 10, 2025, 04:55 PM UTC

The Chat Intent Insights page is currently failing to generate new clusters. We've identified the issue and working on a fix.

Started
Oct 10, 2025, 04:55 PM UTC
Resolved
Oct 10, 2025, 06:35 PM UTC
Duration
1h 40m
Detected by Pingoru
Oct 10, 2025, 04:55 PM UTC

Affected components

Chat Portal

Update timeline

  1. identified Oct 10, 2025, 04:55 PM UTC

    The Chat Intent Insights page is currently failing to generate new clusters. We've identified the issue and working on a fix.

  2. resolved Oct 10, 2025, 06:35 PM UTC

    This incident has been resolved.

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