Yext incident

Delays in Knowledge Graph updates

Resolved after 11 hours 17 minutes, affecting Content API and Content Portal, on October 13, 2025.

monitoring Oct 14, 2025, 01:34 AM UTC

The issue has been mitigated. Entity Search and Live API are now reflecting updates normally. We will continue monitoring the situation.

Started
Oct 13, 2025, 03:36 PM UTC
Resolved
Oct 14, 2025, 02:54 AM UTC
Duration
11h 17m
Detected by Pingoru
Oct 13, 2025, 03:36 PM UTC

Affected components

Content APIContent Portal

Update timeline

  1. investigating Oct 13, 2025, 03:36 PM UTC

    We are investigating reports of delays in updates to the Knowledge Graph being reflected in Entity Search and Live API.

  2. identified Oct 13, 2025, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 14, 2025, 01:34 AM UTC

    The issue has been mitigated. Entity Search and Live API are now reflecting updates normally. We will continue monitoring the situation.

  4. resolved Oct 14, 2025, 02:54 AM UTC

    This incident has been resolved.

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