Yext incident

Delays for Search Indexing & New Locations Going Live for Listings, Reviews

Resolved after 7 hours 47 minutes, affecting Listings Publishing and Search Indexing and 1 more, on October 30, 2025.

resolved Oct 31, 2025, 01:31 AM UTC

The delayed data has been processed and this system continues to be operational, so the incident has been resolved.

Started
Oct 30, 2025, 05:43 PM UTC
Resolved
Oct 31, 2025, 01:31 AM UTC
Duration
7h 47m
Detected by Pingoru
Oct 30, 2025, 05:43 PM UTC

Affected components

Listings PublishingSearch IndexingReviews Portal

Update timeline

  1. identified Oct 30, 2025, 05:43 PM UTC

    The issue has been identified and a fix is being implemented. The issue only impacts new or updated Knowledge Graph locations and entities since 12pm EST, pre-existing data continues to operate as expected.

  2. monitoring Oct 30, 2025, 07:29 PM UTC

    We have remediated the issue, and are processing the delayed data. We will continue to monitor the situation.

  3. resolved Oct 31, 2025, 01:31 AM UTC

    The delayed data has been processed and this system continues to be operational, so the incident has been resolved.

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