Resolved after 50 minutes, affecting Content API and Content Portal, on November 19, 2025.
We have remediated the issue. We will continue to monitor the situation.
Affected components
Content APIContent Portal
Update timeline
- investigating Nov 19, 2025, 05:09 PM UTC
We are investigating errors adding images and other files to the Knowledge Graph, both via the Customer Portal and via the API.
- monitoring Nov 19, 2025, 05:19 PM UTC
We have remediated the issue. We will continue to monitor the situation.
- resolved Nov 19, 2025, 05:59 PM UTC
This incident is resolved.
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