Yext incident

Errors in Relate Portal

Resolved after 1 hour 38 minutes, affecting Hearsay Relate, on December 24, 2025.

monitoring Dec 24, 2025, 07:22 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 24, 2025, 06:01 PM UTC
Resolved
Dec 24, 2025, 07:39 PM UTC
Duration
1h 38m
Detected by Pingoru
Dec 24, 2025, 06:01 PM UTC

Affected components

Hearsay Relate

Update timeline

  1. investigating Dec 24, 2025, 06:01 PM UTC

    We are investigating reports of errors in the user portal.

  2. identified Dec 24, 2025, 06:23 PM UTC

    We have identified the issue and are working on remediation.

  3. identified Dec 24, 2025, 06:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Dec 24, 2025, 07:19 PM UTC

    The fix has been deployed to the production.

  5. monitoring Dec 24, 2025, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 24, 2025, 07:39 PM UTC

    This incident has been resolved.

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