Xero incident

Global: Xero - some customers may be experiencing intermittent errors in Xero.

Resolved after 2 hours 23 minutes, affecting Xero Platform and Settings, on October 26, 2026.

resolved Oct 27, 2026, 01:32 AM UTC

Our team has resolved the issue impacting some customers are experiencing some intermittent errors in Xero. We apologise for any inconvenience this has caused. These errors related to intermittent network connectivity issues and our team has worked to restore service.

Started
Oct 26, 2026, 11:08 PM UTC
Resolved
Oct 27, 2026, 01:32 AM UTC
Duration
2h 23m
Detected by Pingoru
Oct 26, 2026, 11:08 PM UTC

Affected components

Xero Platform and Settings

Update timeline

  1. identified Oct 26, 2026, 11:08 PM UTC

    We're aware some customers are experiencing some intermittent errors in Xero. We've identified the cause of this issue and are taking action to correct it. We apologise for any inconvenience this is causing.

  2. monitoring Oct 26, 2026, 11:26 PM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved Oct 27, 2026, 01:32 AM UTC

    Our team has resolved the issue impacting some customers are experiencing some intermittent errors in Xero. We apologise for any inconvenience this has caused. These errors related to intermittent network connectivity issues and our team has worked to restore service.

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