Resolved after 2 hours 53 minutes, affecting US Payroll, powered by Gusto, on October 1, 2026.
Gusto has implemented a fix and we are currently monitoring the results.
Affected components
US Payroll, powered by Gusto
Update timeline
- identified Oct 01, 2026, 09:37 PM UTC
We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.
- monitoring Oct 02, 2026, 12:02 AM UTC
Gusto has implemented a fix and we are currently monitoring the results.
- resolved Oct 02, 2026, 12:30 AM UTC
Gusto has resolved the issue.
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