Is Xero down?

Last checked 3m ago
Current status
Xero is having a partial outage

Active incident: Global: Some customers unable to raise cases, contact suppo…

Official status page: https://status.xero.com · Polled every 5 minutes · 35 components tracked

Xero is reporting a partial outage right now (last checked 3m ago). Some components are affected; others remain operational.

Real-time Xero status, recent outages, and incident history — pulled directly from Xero's official status page at https://status.xero.com every 5 minutes. Pingoru tracks 35 Xero services and has captured 34 incidents in the last 90 days (98.71% uptime). Get email, Slack, Discord, or webhook alerts the moment Xero reports a new incident — free for 5 monitors, no credit card.

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Xero uptime 98.71% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 8m
    Started Sep 16, 2026, 08:49 AM UTC
    Xero Central
    Timeline · 1 update
    • investigating · Sep 16, 2026, 08:49 AM UTC

      We are aware some customers are unable to raise cases, contact the Xero support team or access Xero Central. We're investigating this with our third-party provider urgently.

    Latest: We are aware some customers are unable to raise cases, contact the Xero support team or access Xero Central. We're investigating this with our third-party provider urgently.

Recent outages & incidents

Past 90 days
  1. Resolved 15m
    Started Sep 15, 2026, 03:29 AM UTC · Resolved Sep 15, 2026, 03:45 AM UTC
    Analytics powered by Syft
    Timeline · 4 updates
    • investigating · Sep 15, 2026, 03:29 AM UTC

      We are aware of an issue where customers trying to access Native Budget and Cashflow Manager in Reporting receive an error. Our team is investigating this with urgency.

    • investigating · Sep 15, 2026, 03:38 AM UTC

      We are continuing to investigate this issue.

    • monitoring · Sep 15, 2026, 03:40 AM UTC

      Our team has implemented a fix and we are currently monitoring the results.

    • resolved · Sep 15, 2026, 03:45 AM UTC

      Our team has resolved the issue impacting customers trying to access Native Budget and Cashflow Manager. We apologise for any inconvenience this has caused.

    Latest: Our team has resolved the issue impacting customers trying to access Native Budget and Cashflow Manager. We apologise for any inconvenience this has caused.

  2. Resolved 22h 35m
    Started Sep 14, 2026, 03:08 PM UTC · Resolved Sep 15, 2026, 01:43 PM UTC
    UK Payroll
    Timeline · 4 updates
    • investigating · Sep 14, 2026, 03:08 PM UTC

      We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.

    • identified · Sep 14, 2026, 03:53 PM UTC

      HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.

    • monitoring · Sep 15, 2026, 07:22 AM UTC

      HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.

    • resolved · Sep 15, 2026, 01:43 PM UTC

      HMRC has resolved the issue that caused delayed responses from its services.

    Latest: HMRC has resolved the issue that caused delayed responses from its services.

  3. Resolved 4h 4m
    Started Sep 13, 2026, 11:46 PM UTC · Resolved Sep 14, 2026, 03:51 AM UTC
    Tax Reporting - BAS, TPARAU Payroll
    Timeline · 4 updates
    • identified · Sep 13, 2026, 11:46 PM UTC

      ATO is experiencing an outage. Our team is working with the ATO to resolve the issue as soon as possible. Please check our Xero Status page for updates and try again later.

    • identified · Sep 14, 2026, 12:25 AM UTC

      Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

    • monitoring · Sep 14, 2026, 02:09 AM UTC

      The ATO has implemented a fix and we are currently monitoring the results.

    • resolved · Sep 14, 2026, 03:51 AM UTC

      The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

    Latest: The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

  4. Resolved 7h 21m
    Started Sep 07, 2026, 11:46 PM UTC · Resolved Sep 08, 2026, 07:07 AM UTC
    Tax Reporting - BAS, TPAR
    Timeline · 4 updates
    • identified · Sep 07, 2026, 11:46 PM UTC

      We’re aware that some customers are experiencing errors when using Activity Statement Prefill. We’re working with the ATO to identify the cause and will provide an update when we have more information.

    • identified · Sep 08, 2026, 03:58 AM UTC

      We're continuing to work with the ATO on this issue, who are investigating on their end. Customers can still file Activity Statements to the ATO.

    • monitoring · Sep 08, 2026, 06:41 AM UTC

      The ATO have implemented a fix and we are currently monitoring the results.

    • resolved · Sep 08, 2026, 07:07 AM UTC

      The ATO have resolved the issue impacting customers retrieving Activity Statement Prefill. We apologise for any inconvenience this has caused.

    Latest: The ATO have resolved the issue impacting customers retrieving Activity Statement Prefill. We apologise for any inconvenience this has caused.

  5. Resolved 3h 56m
    Started Sep 07, 2026, 03:30 PM UTC · Resolved Sep 07, 2026, 07:26 PM UTC
    Tax Reporting - UK VAT & MTD
    Timeline · 4 updates
    • investigating · Sep 07, 2026, 03:30 PM UTC

      We are aware some UK customers trying to submit filings via MTD ITSA are receiving error messages. Our team is investigating this with urgency.

    • identified · Sep 07, 2026, 03:46 PM UTC

      We have identified the cause of the issue causing some UK customers trying to submit filings via MTD ITSA are receiving error messages. Our team are working on a fix for this issue.

    • monitoring · Sep 07, 2026, 06:41 PM UTC

      Our team has implemented a fix and we are currently monitoring the results.

    • resolved · Sep 07, 2026, 07:26 PM UTC

      Our team has resolved the issue impacting some UK customers trying to submit via MTD IT. This was due to a recent release, which we have deployed a fix for.

    Latest: Our team has resolved the issue impacting some UK customers trying to submit via MTD IT. This was due to a recent release, which we have deployed a fix for.

See the full Xero outage history

20 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 25 incidents View full outage history →