Xendit incident

Payouts Disruption in Indonesia

Resolved after 10 minutes, affecting Disbursement - BCA and Disbursement - Other Indonesia banks and E-Wallets and 1 more, on October 20, 2026.

identified Oct 20, 2026, 08:50 PM UTC

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

Started
Oct 20, 2026, 08:50 PM UTC
Resolved
Oct 20, 2026, 09:00 PM UTC
Duration
10m
Detected by Pingoru
Oct 20, 2026, 08:50 PM UTC

Affected components

Disbursement - BCADisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 20, 2026, 08:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

  2. resolved Oct 20, 2026, 09:00 PM UTC

    This incident has been resolved.

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