Resolved after 29 minutes, affecting Disbursement - BPI and Disbursement - Paymaya and 1 more, on October 23, 2026.
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_SEC: above 50001
Affected components
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- identified Oct 23, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000
- identified Oct 23, 2026, 09:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000
- identified Oct 23, 2026, 09:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_SEC: above 50001
- resolved Oct 23, 2026, 09:30 PM UTC
This incident has been resolved.
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